Careers

Store Operator/ Pharmacy Manager (Term)


Pioneer Village Pharmacy
Regina, Saskatchewan

Term: Full Time

Category: Store Operator

Rubicon Pharmacies is searching for a Pharmacy Manager to lead a diverse team at Pioneer Village Pharmacy in Regina Saskatchewan. We are looking for someone to cover a one-year term.

The Pharmacy Manager is responsible for ensuring professional dispensing and adherence to pharmacy regulations, supervision of pharmacy personnel and maintaining profitable pharmacy operations.

We offer competitive employment packages, including benefits & pension, and added incentives for certain markets.  Rubicon strongly supports internal movement across and upward in our growing network.  We believe in helping you achieve your career goals, while maintaining a healthy work-life balance at the same time.

We provide our teams with an extensive support network, and a variety of clinical programs, best-practices, and tools to succeed, while maintaining autonomy at store level.  Rubicon has embraced practice innovations and will continue developing programs and services to support our local pharmacy teams.

JOB DESCRIPTION: PHARMACY MANAGER

OBJECTIVE: This manager-level position is responsible for overseeing fulfillment functions to ensure the operation provides high quality care and customer service, and operates efficiently through optimisation of its human, physical, and financial capital within the framework of legislative requirements, and Rubicon policies and programs.

 RESPONSIBILITIES:

  • Participate in initiatives to achieve strategic objectives
  • Maintain systems to measure improvements in quality, cost or patient care
  • Follow and promote the Rubicon policy manual to inspire a working environment that attracts and retains talented, committed and engaged employees
  • Participates in self-development activities related to current job function or future career growth
  • Promotes the Rubicon brand through publishing, presenting, and participation in industry associations to improve brand awareness.
  • Participate in initiatives to achieve strategic objectives
  • Follow and promote the Rubicon policy manual to inspire a working environment that attracts and retains talented, committed and engaged employees
  • Ensure customer expectations are met

Along with the above-mentioned job responsibilities, the Store Operator is required to focus on the following essential items:

 Corporate Liaison

  • Operate the store within the guidelines and objectives of Rubicon.
  • Participate in setting financial operating budgets and policy objectives with Rubicon both on a long term and short-term basis.
  • Ensure proper record keeping, reporting and timely communication with the Rubicon Accounting Office.

Regulatory

  • Ensure that the pharmacy is operated in accordance with all provincial and federal regulations.
  • Set operating guidelines for the pharmacy in co-operation with all dispensary staff.
  • Ensure that all OTC’s and non-prescription products are merchandised in accordance with provincial regulations.

Dispensing – all dispensing functions performed by the pharmacist must be carried out in accordance with provincial regulations and standards of practice.

  • Receive written, verbal and refill prescription orders, ensuring legality of such orders.
  • Determine the drug, strength and dosage to be dispensed.
  • Consult and maintain the patient’s prescription profile, as required by provincial regulations,
    ensuring that no interactions will occur.
  • Supervise and personally check where necessary, all dispensing duties carried out by a
    pharmacy assistant.
  • Personally, check the original container, prescription container contents and prescription label.
  • Ensure proper recording of prescriptions, including narcotic, controlled drugs and poison records.
  • Courteously advise the patient regarding directions, storage and precautions required. Provide
    additional counselling as required.
  • Offer information and recommendations regarding OTC’s and non-prescription products.

Clinical

  • Manage clinical services and supervises the Clinical team.
  • Maintain current knowledge of geriatrics, legislation and regulatory requirements.
  • Conduct medication reviews and care conferences.
  • Complete audits and ensure all compliance needs are met and safe practices are followed.
  • Develop and maintain positive working relationships with internal staff, residents, caregivers and healthcare providers.
  • Submit requests for proposal

Store Operations

  • Operate the store within the guidelines of the applicable Franchise or Membership Agreement and Operating Store Standards.
  • Establish store policies; adapt the Operations and Employee’s Manuals to reflect such policies.
  • Ensure all existing and new staff adhere to store policies. Take appropriate actions for an violations of store policies.
  • Specifically establish store policies regarding cheque authorization, returns, complaints, store security and employee discounts. Delegate such responsibility to Pharmacists and/or responsible staff members.
  • Ensure the Front Store Manager and Pharmacists understand policies and procedures delegated in the Store Operator’s absence.
  • Carry out or delegate responsibility for cash handling, daily reports, banking and deposits.
  • Ensure proper store opening and closing, security alarm activation and all day-end procedures including daily computer data backups.
  • Ensure proper store maintenance, building security and all store cleanliness and general housekeeping guidelines are followed.
  • Support and effectively utilize the services of the Rubicon’s Merchandisers during both regular calls and special projects.
  • Ensure that the store projects a warm, friendly and service oriented image to customers.
  • Establish a good relationship within the business community.

 Pharmacy Personnel

  • Ensure that the pharmacy is at all times under the supervision of a licensed pharmacist.
  • Ensure that all pharmacists perform job duties in accordance with the Pharmacist job
  • Ensure all pharmacy technicians perform job duties in accordance with the Pharmacy Technician job description.
  • Co-ordinate work schedules for all pharmacy personnel.
  • Supervise all pharmacy personnel in day to day operations or delegate such supervision to the pharmacist on duty.
  • Follow recruitment policy and procedures as set out by Rubicon’s Human Resources department.
  • Provide new employees with an orientation regarding wages, benefits, store policies and job functions.  Ensure all new employees read the Employee’s Manual and sign the Policy Acknowledgment Letter.
  • Train or delegate training of new employees.  Ensure employees remain motivated and enthusiastic.
  • Maintain employee personnel files in conjunction with the accounting department.
  • Follow the performance review process as determined by Human Resources.
  • Supervise, provide leadership and develop a team spirit.  Conduct regular staff meetings for both effective communication and employee motivation.

Inventory & Record Keeping - Pharmaceuticals

  • Maintain adequate inventory levels of all pharmaceuticals utilizing an inventory control system to avoid over and out of stocks.
  • Order, or supervise ordering of all pharmaceuticals including regular orders and purchases direct from the manufacturer.
  • Ensure proper pricing of pharmaceuticals. Maintain pharmaceutical supplier price lists.
  • Monitor outdated stock and supplier returns, to ensure proper credit is received.
  • Maintain proper records for narcotics, controlled drugs and poisons. Keep a current record of narcotic inventory to be used in the event of a robbery.
  • Maintain an adequate inventory of pharmacy supplies, such as labels, vials, bags etc..

Professional Image

  • Ensure that the pharmacy is operated professionally at all times. To include courteous customer
  • Service, patient counseling and OTC recommendations.
  • Ensure that all areas of the pharmacy are clean, neat and professional.
  • Professional liaison with the health care community including local doctors, nursing homes and hospitals.

Fulfillment Centre

  • Monitor fulfillment centre compliance and safety procedures.
  • Oversee and direct workflow of fulfillment to ensure smooth and consistent operation.
  • Help to ensure that the department meets all orders execution and quality goals.

QUALIFICATIONS AND PERSONAL REQUIREMENTS

  • Degree in Pharmacy.
  • Licenced to practice as a pharmacist in the province.
  • Pharmacy management experience preferred.
  • Participate on an on-going basis, in continuing education programs for professional development.
  • Experience with technologies such as Optical Verification technology, eMAR, Digital Pen considered an asset
  • Professional image including pharmacy uniform, name tag and proper grooming.
  • Professional attitude and ability to communicate well with customers, co-workers and suppliers.
  • Must possess a valid driver’s licence.