Medical Receptionist

Term: Full Time

Category: Other

Competition #: 21-512

Meadowood Medical Centre, located in Winnipeg, MB is currently looking for a full-time Medical Receptionist.  The successful candidate will work 30 hours per week. The clinic is opened Monday to Thursday from 8:30 am to 4:30 pm and Friday from 8:30 am to 12:30 pm. The usual shifts for this position will fall between these days and times.

Reporting to the Clinic Manager, the Medical Receptionist is responsible for overseeing the entire office. This includes diverse duties such as answering phones and data entry. Preference will be given to those with previous experience.

Successful candidates must have a professional attitude, excellent written communication, and organizational skills. Applicants must be motivated, work well independently and proceed with objectives without supervision.


OBJECTIVE: To facilitate the clerical operation of the clinic including adherence to Rubicon’s policies, development of a professional image, support in a way that promotes the value of the clinic, and passion to deliver superior patient care.


Reception Duties

  • Serve patients by greeting them, scheduling appointments, and maintaining patient accounts and records.
  • Provides excellent customer service by answering all phone calls professionally and courteously.
  • Answer and/or refer inquiries to optimize patient satisfaction.
  • Ensure patient appointments are on schedule by notifying of patient’s arrival and any delays.
  • Maintains patient accounts by entering and updating account information with the Input health EMR system.
  • Maintain confidentiality of all doctors, staff, and patient information.
  • Complete accurate documentation under clinical supervision.
  • Perform miscellaneous job-related duties as required.


  • Be familiar with best practices for office procedures including telephone communications, office systems, and electronic record keeping.
  • Be familiar with medical terminology and clinical procedures.
  • Ability to establish priorities, work independently and as a team, and proceed with objectives without supervision.
  • Ability to exercise accuracy, confidentiality, tact, and discretion and while maintaining the integrity of all.
  • Experience in a medical office and proficiency with Accuro EMRs will be an asset.
  • Experience as a receptionist in a medical setting is a strong asset.